Core Router Outage Friday 26th April 2019 00:46:00

One of our rack switches has experienced a failure. We are currently investigating.

The new switch is performing as expected and the network operation is still nominal so we are closing this as fixed.

This took longer than expected but there was a problem with the configuration on the new switch. It is finally all set and working as expected. We will continue monitoring this switch closely. We will update with an all clear later but as of now the network is operating optimally.

We have identified the switch and we now know it has experienced a catastrophic failure. We are currently replacing the switch.