Opened on Sunday 8th November 2020, last updated
Resolved — Issue has been identified and resolved. Thanks for your understanding. All support systems are now operational.
Investigating — We are investigating an issue affecting our support systems. Live chat and support tickets will not be answered by our support staff while this outage is ongoing. All hardware/software systems for our hosting operations are unaffected and no customer is affected. We will post updates as soon as we know more. We apologize for the inconvenience.