Affected services:

  • Support Tickets
  • Live Chat

Support systems outage

Opened on Sunday 8th November 2020, last updated

Resolved — Issue has been identified and resolved. Thanks for your understanding. All support systems are now operational.

Posted by admin

Investigating — We are investigating an issue affecting our support systems. Live chat and support tickets will not be answered by our support staff while this outage is ongoing. All hardware/software systems for our hosting operations are unaffected and no customer is affected. We will post updates as soon as we know more. We apologize for the inconvenience.

Posted by admin